Bonefish Grill receives consistent praise for its quality of food and excellent customer service. Patrons frequently highlight the fresh and flavorful seafood options, particularly the signature Bang Bang Shrimp, which is a crowd favorite. The restaurant's ambiance, often described as upscale yet relaxed, adds to the overall dining experience, making it a popular choice for special occasions and casual outings alike.

Many customers appreciate the attentive and knowledgeable staff, who enhance the dining experience with their recommendations and friendly demeanor. The menu’s variety, with options catering to different tastes and dietary preferences, also garners positive feedback. However, some reviewers note that the restaurant can be busy during peak hours, which might affect wait times, though the quality of the food and service generally compensates for this.

In terms of pricing, Bonefish Grill is seen as a bit on the higher end, but most diners feel that the quality of the dishes and the dining experience justify the cost. The Happy Hour offerings, in particular, are mentioned as a great value, providing an opportunity to enjoy some of the restaurant’s signature dishes and cocktails at a reduced price.